VISION: To be an industry leader and partner of choice in sustainable bulk water services. MISSION � To consistently meet the expectations of our customers, partners and the government by strengthening our capability to: � Attract, develop and retain leading edge skills in the water sector � Sustain a robust financial performance � Develop and sustain a globally competitive operational capability � Enter into and sustain productive partnerships VALUES � Caring � Equity � Excellence � Integrity � Spirit of partnership STRATEGIC OBJECTIVES � Ensure that Rand Water continues to be a viable, sustainable, bulk water service provider � Position Rand Water as the partner of choice in water services � Satisfy all customers � Improve business efficiencies and quality � Achieve transformation � Create a dynamic learning organization